The PC Help Blog

Welcome to the Relieve my PC! blog on PC help, here to relieve all your technology frustrations. This blog was created with the intention of continuously educating PC users around the world. We do our best to offer the most user friendly, do it yourself guides to those in need. If your in a jam feel, free to visit our main PC repair website, and one of our helpful professionals will assist you with whatever technology issue you may have.

Stay tuned weekly for PC help

How to Prevent your PC or Laptop from overheating in the blazing heat!

prevent laptop overheatingWith record temperatures around the country, it’s no wonder why we’ve received a blue light special on overheating PCs and laptops! There are several preventative yet affordable measures you can take to make sure you’re PC or laptop does not overheat. Just follow the steps below to prevent your laptop or PC from overheating.

Prevent Laptop from Overheating

You can prevent your laptop from overheating by following the 3 methods below. If you have a PC instead scroll down further to see what to do to prevent your PC from overheating.

  1. Purchase a laptop cooling fan like the Cooler Master NotePal U3 Notebook Cooler with 3 Fans. This simply plugs into one of your spare USB ports on your laptop so you don’t need to be near an electric outlet. Not only will this save you from a laptop melt down, it will also cool you down by channeling all the heat that you would normally get on your lap to the unit itself.
  2. Take apart your laptop and clean the heat sync and fan making sure all excess dust is removed. Dust is a major culprit for overheating laptops. We like to use the Metro Vacuum ED500 DataVac 500-Watt, 0.75-HP Electric Duster but a can of Air Duster 152A
    will do the trick.
  3.   If you are placing your laptop on a bed while in use, it’s a good idea to purchase the case fan previously mentioned. This will allow efficient air flow and proper cooling.

Prevent your PC from Over Heating

how to prevent PC overheatingYou can prevent your PC from overheating in 3 easy steps.

  1. Open the case and clean out any dust. The case is easily opened by unscrewing several thumb screws although this can depend on the model PC you have. Arming yourself with Metro Vacuum ED500 DataVac 500-Watt, 0.75-HP Electric Duster is great and easy way to remove dust inside the case. P.S You will need a vacuum for the cleanup!
  2. Installing additional fans or more powerful fans inside your case will prevent your PC from overheating by providing better ventilation and air flow. This is a little more advanced and may require a tech to perform the install.
  3. On hot days it may not be a bad idea to open the case of your pc and using a fan to blow air on it. This is just another step you can take to prevent your PC from overheating!

Stay cool!

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Get PC Help With Your Old Broken Down PC – It Will Save You $$

 We’ve found that most computers that people get rid of can be fixed inexpensively without having to buy a new computer. So if you have an old computer in the basement that you think is dead and not fixable, it may in fact be something very simple to fix it. It’s good to have the piece of mind that your computer is worth the repair or not and getting a diagnostic is the first step.

Have more than one computer that you need repaired and need diagnostics for each? We are now offering through the end of August, a complimentary diagnostic on one laptop or desktop when you bring in multiple computers for repair.  Click here to book an appointment.

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How to Secure my Wireless Network

Why should I secure my wireless network?

secure wireless network
What’s better than pulling out your laptop in a public place and finding that open wireless network that we all know and love? While this is a great and convenient way to browse the internet, it’s not recommended when it comes to setting up your personal wireless network. Securing your wireless network is a vital step to protect your security when browsing the internet. Even if you live in the most remote of areas, it’s always a good practice to secure your wireless network. If you want to keep your network open for the purpose of letting your neighbor or friend connect, it’s a better idea to just provide him or her with the network password.

If you notice your internet speed is very slow and you have an open wireless network, the chances are someone else is connecting to that network and leaching your bandwidth.  If someone were to download any copyrighted material while connected to your network, you can be liable. This is a very common issue we go onsite for and can easily be avoided if your wireless network is secure.

There are several other reasons why securing your wireless network is extremely important but I’m going to put the details to rest and get to the how to section of this post!

Securing My Wireless Network

There are several ways to secure your wireless network. The first step is getting a secure wireless access router that works. We recommend Cisco-Linksys WRT54GL Wireless-G Broadband Router
The first is to create a network pass phrase and encrypt the traffic using Wireless Protected Access (WPA) or WPA2 encryption. It is recommended that you do not use WEP encryption as individuals who are tech savvy can easily bypass this. When setting up your network pass phrase, it’s a good idea to contain a random combination of letters and numbers so the pass phrase is not easily guessed. 12 characters + is recommended.

The first step to setting up your pass phrase is to insert the CD that came with your wireless access point or you can login directly to the access point by inputting the user name and password. The login / password depends on the manufacturer of the access point. You should change the default user name and password to prevent anyone from accessing it. Once in the router control panel, you can disable SSID broadcasting which will prevent anyone from seeing your wireless network.

The login method is a little more advanced so I would suggest using the cd that came with the access point. If you don’t have the CD then you can go to the manufacturer’s website for further instruction. You may be limited in what you can do with the CD as logging into the router will give you the most control.

If you’re uncomfortable securing your wireless network for your home or business, you can contact Relieve my PC and we will make sure your safe! See our wireless networking page for further details.

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Relieve my PC! V2.0 Site Launch!

With great excitement and anticipation, I would like to announce the release of the brand new and improved Relieve My PC V2.0 website!

Relieve my PC Site LaunchOn the new website you will find newly added features, including a user friendly navigation with drop down menus outlining our home and business computer services and various information about the company. Checking your ticket status and booking an appointment has never been easier with our one-click buttons for fast access.

As promised we’ve included links to our Facebook, LinkedIn and Twitter Pages as an effort to be more “social,” so feel free to stop by and socialize! I hope that you will find the new site to be a pleasant experience.

Because we want you to have an optimal experience on our new site, if you encounter any bugs, please contact us via our form at support.relievemypc.com and report your issue.  In your bug report, please include the web browser and version you are using when accessing our site and a brief description of the bug.  We will make all appropriate efforts to fix these bugs quickly and effectively!

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Blog Display Issues

ErrorWe are aware of the display issues on our blog with the recent site change. We are currently working on them. We appreciate your patience.

-Relieve my PC! Staff

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Come Join us at the Hartford Holiday Gala

Saturday, January 15, 2011 • The Bushnell • Hartford CT
Formal Attire (Black Tie Optional)

Help Grant the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength and joy.

• $80.00 per guest
• Free Parking / Valet Optional
• Open Bar, Hor d’ouevres, Dessert & Coffee
• Silent Auction & Prize Drawing
• DJ, Dancing & Live Entertainment
http://www.hartfordholidaygala.com – for more details.

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New Site Coming Soon & Stepping into the Social World!

I know its been quite some time since our last post and we apologize! We’ve been busy with our new site which we promise you’ll love. Our goal is to deliver the best possible experience when using our site and make it as user friendly as possible.

In addition we’ve been focusing on being more social and building up our social media presence to connect with our customers. We frequently post advice, and great content around various technologies and cool gadgets. You can also find deals that we come across on anything from PCs to free software that is beneficial to keep your computer running at an optimal level. Follow us on Facebook, Twitter, and LinkedIn below.

Follow Us on Twitter!
Follow Us on Facebook!

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Happy Holidays From Relieve My PC!

Friends,

With the holiday season now upon us, we’d like to take this opportunity to thank our customers for your continued support. It is business associates like you who make our jobs a pleasure and keep our company successful.

May your holiday season and the new year be filled with much joy, happiness and success. We look forward to working with you in the coming year and hope our business relationship continues for many years to come.

Happy holidays!

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How to solder DC Jack on Laptop Motherboard

solder dc jackOut of all the hardware related problems I’ve encountered over the years, DC jacks are some of the first things to go on a laptop. Although hard drives are up on the list, there is not much you can do from a failed hard drive other than swap in a new one. I will lay out the options of what to do in the event your dc jack requires repairs and discuss the best solution for each case scenario.

What exactly is the dc jack and why should I care?

The dc jack is what you plug your laptops power adapter into and it carries the electricity to your laptop in order to power it on. The dc jack becomes loose over time from every day use. In addition the dc jack is very sensitive and can break easily if you put pressure on it, or bend the cord while its plugged into the laptop. To alleviate potential dc jack damage you may want to consider placing the laptop on a level surface when using it.

Aside from being one of the most common laptop issues, there is a rumor that broken DC jacks carry along with them that you will hear from many computer repair companies:

You must replace your entire mother board if your dc jack breaks.

This is a very common misconception as the dc jack is usually part of the motherboard (newer models have the dc jack on a separate board). I’m here to tell you this is not necessarily true. Depending on the nature of the dc jack issue, it may only require soldering on a new dc jack or replacing the power board that connects to your motherboard. Since the motherboard is the most expensive piece of hardware on the laptop, most people would purchase a new laptop since they came down so much in price over the years.

DC Jack Repair
Repairing your dc jack can be fairly straight forward if you have soldering experience and the ability to disassemble your laptop.

If you are thinking about soldering a dc jack on a motherboard you will need the following:

  1. New DC jack specific to your laptop model number
  2. We highly recommend the Weller WES51 Analog Soldering Station, Power Unit, Soldering Pencil, Stand and Sponge
  3. Edsyn Soldapullt, Silverstat, Plastic, Conductive to remove the old solder from the DC jack
  4. Flo-Temp Lead-Free Electrical Rosin Core Solder (21945)

The first step is to take apart your laptop using the appropriate service manual.

The next step is to unsolder the old dc jack. To do so you would need to heat up the metal joints that are soldered onto the board until the solder melts. I recommend using a solder remover to remove the excess solder and make your life a little easier. Once the old dc jack is unsolder, place the new one in flux before soldering it onto the board.
If you feel uncomfortable doing this and you need dc jack repair, this is a service we offer for a relatively low cost, more than half of the cost it would take to replace the motherboard in terms of parts and labor.

Replacing your Dc jack Power board

If you are uncomfortable with the soldering aspect, newer laptop models have the dc jack on a separate board as previously mentioned. Refer to your laptop’s service manual to confirm this.

As a reminder the best thing you can do to proactively reduce the likelihood of ever needing to repair your dc jack is keep it on a level surface at all times like a desk or table. I would also highly recommend a laptop fan that fits the base of your laptop. If you do require our power jack repair services, feel free to contact us to set up an appointment.

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Hartford computer services drop off location to extend its hours

By popular demand Relieve my PC, LLC is ready to extend its hours to 9am-10pm Monday-Friday. Weekend hours will also change. Now opening at 10am and closing at 8pm. Computer service appointments are still necessary for drop offs and can be booked via our ticketing system at www.support.relievemypc.com or simply by calling us at 860-216-2678.

I am the primary tech for this location and I’m usually pretty flexible with my schedule. Appointments are available the same day and most computer repairs can be done within a day or so depending on the part’s availability. Book your appointment today to get your PC relieved!!

-Victor Congionti

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