Terms of Service and Privacy Policy

Legal Notice

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. We maintain this web site as a service to our customers, and by using our site you are agreeing to comply with and be bound by the following terms of use. Please review the following terms and conditions carefully, and check them periodically for changes. If you do not agree to the terms and conditions, you should not review information or obtain goods, services or products from this site.
PLEASE NOTE: YOU MUST BE 18 YEARS OLD OR OLDER TO USE OUR SITE.

1. Acceptance of Agreement: You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement with respect to our site (www.RelieveMyPC.com). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.
2. Copyright: The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, registered trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by Section 4, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.
3. Fraud: By becoming a member, you confirm that the information provided in this form is true and that you agree to abide by the Terms and Conditions of use of this site. Please note that your membership can be cancelled without notice if it is determined that false or misleading information has been provided, the Terms and Conditions of use have been violated, or other abuses have occurred as determined by Relieve my PC, LLC in its sole discretion. If membership has been revoked, Relieve my PC, LLC reserves the right to refuse application or readmission to the membership program.
4. Limited Right to Use: The viewing, printing or downloading of any content, graphic, form or document from the Site grants you only a limited, nonexclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (but not for resale or redistribution).
5. Editing, Deleting and Modification: We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Site, including this Agreement, without further notice to users of the Site.
6. Indemnification: You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.
7. Nontransferable: Your right to use the Site is not transferable. Any password or right given to you to obtain information or documents is not transferable and may only be used by you.
8. Disclaimer: THE INFORMATION FROM OR THROUGH THE SITE ARE PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US. THIS SITE AND THE INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.
9. Limits: All responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR SITE. Our maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods, services or information.
10. Use of Information: We reserve the right, and you authorize us, to the use and assignment of all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy.
11. Third-Party Services: We allow access to or advertise third-party merchant sites ("Merchants") from which you may purchase or otherwise obtain certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and Merchants. YOU AGREE THAT USE OF SUCH MERCHANTS IS AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE.
12. Third-Party Merchant Policies: All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on such sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.
13. Privacy Policy: Our Privacy Policy, as it may change from time to time, is a part of this Agreement.
14. Payments: You represent and warrant that if you are purchasing something from us or from our Merchants that (i) any credit card information you supply is true, correct and complete, (i) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes. If PCs are fixed remotely we will collect payment necessary for the service prior to completion of the service rendered.
15. Securities Laws: This Site may include statements concerning our operations, prospects, strategies, financial condition, future economic performance and demand for our products or services, as well as our intentions, plans and objectives, that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on our Site, words like "anticipates," "expects," "believes," "estimates," "seeks," "plans," "intends" and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbors for forward-looking statements. The Site and the information contained herein does not constitute an offer or a solicitation of an offer for sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of our securities-related filings or documents.
16. Links to Other Web Sites: The Site contains links to other Web sites. We are not responsible for the content, accuracy or opinions express in such Web sites, and such Web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.
17. Submissions: All suggestions, ideas, notes, concepts and other information you may from time to time send to us (collectively, "Submissions") shall be deemed and shall remain our sole property and shall not be subject to any obligation of confidence on our part. Without limiting the foregoing, we shall be deemed to own all known and hereafter existing rights of every kind and nature regarding the Submissions and shall be entitled to unrestricted use of the Submissions for any purpose, without compensation to the provider of the Submissions.
18. Return Policy: Due to the nature of our online site, we provide a money back guarantee for any service rendered that is not fixed.  Our time we put into working on your service is NOT refundable. For any issue not resolved the customer will be charged on an hourly basis. Our current rate is $20 per hour. Any software, hardware, and any other devices installed have a strict no return policy. We are not responsible for malfunctioned or damaged products that are installed and a the full service fee shall be charged regardless of the damaged item.   
19. Venue; Applicable Law: YOU AGREE THAT ALL ACTIONS OR PROCEEDINGS ARISING DIRECTLY OR INDIRECTLY OUT OF THIS AGREEMENT, OR YOUR USE OF THE SITE OR ANY SAMPLES OR PRODUCTS OBTAINED BY YOU THROUGH SUCH USE, SHALL BE LITIGATED IN THE CIRCUIT COURT OF THE UNITED STATES OF AMERICA, CONNECTICUT OR THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF CONNECTICUT . YOU ARE EXPRESSLY SUBMITTING AND CONSENTING IN ADVANCE TO SUCH JURISDICTION IN ANY ACTION OR PROCEEDING IN ANY OF SUCH COURTS, AND ARE WAIVING ANY CLAIM THAT NEWINGTON, CONNECTICUTOR THE DISTRICT OF CONNECTICUT IS AN INCONVENIENT FORUM OR AN IMPROPER FORUM BASED ON LACK OF VENUE. This site is created and controlled by RELIEVE MY PC LLC, in the State of CONNECTICUT, USA. As such, the laws of CONNECTICUT will govern the terms and conditions contained in this Agreement and elsewhere throughout the Site, without giving effect to any principles of conflicts of laws.
20. Lapsed Accounts: In order to keep Relieve my PC, LLC membership roster current, if a Member does not access his or her account for a period of 90 days or more, Relieve my PC, LLCmay, in its sole discretion, terminate such Member's account. Relieve my PC, LLCwill endeavor to notify a Member of Relieve my PC, LLCintent to terminate such Member's account by notice to such Member's provided email address at least 90  days prior to deactivation. If the Member fails to respond to such email notice with 5 days after the day it is sent by Relieve my PC, LLC, such Member's account will be terminated as noted above. Therefore, Relieve my PC, LLCstrongly recommends that all Members keep their accounts and contact data current and in use. While Relieve my PC, LLC desires to prevent active accounts from being terminated prematurely, Relieve my PC, LLChas no obligation to maintain accounts that appear to Relieve my PC, LLCto have been abandoned. Each Member agrees that failure to access his or her account for 90 days or more conclusively indicates that such Member's account has been abandoned and that the account may therefore be terminated.
21. Verify Members' Address: Relieve my PC, LLC reserves the right to contact a Member via email to verify the accuracy of account information (including the Member's correct name and address) that is needed to provide the Member with the information he or she requested from Relieve my PC, LLC.
    
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PLEASE READ THE SERVICE AGREEMENT CAREFULLY BEFORE ORDERING OUR SERVICE. IF SOMETHING IS NOT CLEAR IN THIS SERVICE AGREEMENT PLEASE DON'T HESITATE TO CONTACT US. BY USING OUR SERVICE YOU ARE AGREEING TO COMPLY WITH AND ARE BOUND BY THE FOLLOWING SERVICE AGREEMENT. PLEASE REVIEW THE FOLLOWING TERMS AND CONDITIONS CAREFULLY, AND CHECK THEM PERIODICALLY FOR CHANGES. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, YOU SHOULD NOT USE OUR SERVICE.
Please note: You must be 18 years old or older to use our site.
ACCEPTANCE AGREEMENT:
You agree to the terms and conditions outlined in this Service Agreement with respect to our service. This agreement constitutes t entire and only agreement between us and you and supersedes all prior contemporaneous agreements, representations, warranties and understandings with respect to our service and the subject manner of this agreement. This agreement may be amended by us at any time without notice to you. It is your responsibility to review this agreement prior to using our service.

PAYMENT RELATED:

(a)PAYMENTS:  You represent and warrant that if you are purchasing something from us or from our merchants that (i) any credit card information you supply is true, correct and complete, (i) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable fees. If PCS are fixed remotely we will collect payment necessary for the service prior to completion of the service rendered.
(b)CHANGES, CANCELLATIONS, AND RETURN POLICY: You can cancel your service appointment if you give Relieve my PC, LLC at least 3 hours notice prior to the appointment. Cancellations must be completed by calling 1-860-740-6562 or emailing Service@relievemypc.com. There will be a $40 charge for any appointments that are not cancelled before three hours to your appointment.

Any software, hardware, and any other devices installed have a strict no return policy. We are not responsible for malfunctioned or damaged products that are installed. You should contact the manufacturer of the product and are bound by their return policy.
If you are not satisfied with your service we will be more than happy to find a resolution for you. We stand behind our onsite service for 15 days. If there is a problem with the service provided and you notify us within the stated time period. We will work to remedy your problem quickly at no additional cost. Please note this has to be directly related to the service that was purchased and issues that arise that are unrelated will be charged at the going service rate.
ON SITE SERVICE:

(a) User Responsibility: You understand and agree that prior to contacting or allowing Relieve my PC, LLC to perform diagnostic repair on your computer, it is your responsibility to back-up the data, software, information or other files stored on your computer disks and/or drives. You acknowledge and agree that Relieve my PC, LLC shall not be responsible under any circumstance for any loss or corruption of data and/or software.

(b) An adult must be present at the scheduled service time: Anyone 18 years old or older qualifies as an adult.  IF A SERVICE PROFESSIONAL ARRIVES AT THIS TIME AND NO ADULT IS PRESENT THEN WE WILL CHARGE A $40 CANCELLATION FEE.  

(c) BACKUP YOUR SOFTWARE AND DATA: IT IS YOUR RESPONSIBILITY TO BACK UP ALL SOFTWARE AND DATA THAT IS STORED ON YOUR COMPUTER'S HARD DISK DRIVE(S) AND/OR ON ANY OTHER STORAGE DEVICES YOU MAY HAVE PRIOR TO THE ARRIVAL OF THE Relieve my PC, LLC SERVICE PROFESSIONAL TO YOUR HOME OR BUSINESS. Relieve my PC, LLC SHALL NOT BE RESPONSIBLE AT ANY TIME FOR ANY LOSS, ALTERATION OR CORRUPTION OF ANY SOFTWARE, DATA OR FILES.

(d) Requirements for Wireless Networking

• All computers must have a minimum of 10mb of hard disk space and 32 MB of RAM.
• All passwords must be provided at the time of service
• Microsoft Windows 98 Operating system or greater
• Operating system disk and key code
• All computers and network components must be in working condition and spyware free.
• For all broadband installations, the broadband services must be installed and operational prior to the time of service, including connections to any broadband modem.

Relieve my PC, LLC RESERVES THE RIGHT FROM PROVIDING SERVICE IF THE CONDITIONS ARE NOT SUITABLE FOR OUR SERVICE PROFESSIONALS TO WORK IN AN EFFECTIVE MANNER. IF SPECIFIC REQUIREMENTS ARE NOT MET, NO SOFTWARE, OR HARDWARE IS NOT PRESENT WE RESERVE THE RIGHT TO CANCE THE APPOINTMENT AND COLLECT A $40 INCONVENIENCE FEE.  
LIMITATION OF REMEDY:
UNDER NO CIRCUMSTANCES SHALL Relieve my PC, LLC BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, EXPENSES COSTS, PROFITS, LOST SAVINGS OR EARNINGS, LOST OR CORRUPTED DATA, OR OTHER LIABILITY ARISING OUT OF, OR RELATED TO, THE SERVICES PROVIDED BY Relieve my PC, LLC OR OUT OF THE INSTALLATION, DEINSTALLATION, USE OF, OR INABILITY TO USE YOUR COMPUTER EQUIPMENT, HARDWARE, PERIPHERALS, OR THE NETWORK RESULTING FROM THE SERVICES PROVIDED HEREUNDER.
RELEASE OF LIABILITY:
BY USING OUR SERVICE YOU AFFIRMATIVELY
RELEASE AND HOLD HARMLESS Relieve my PC, LLC FROM AND AGAINST ANY LOSS, LIABILITY, OR DAMAGE THAT YOU ROR THE OWNER OR LESSEE MAY SUFFER, INCLUDING BUT NOT LIMITED TO ANY LOSS OF ANY DATA AND THE NON-FUNCTIONING OF ANY COMPONENT OR ELEMENT OF YOUR COMPUTER EQUIPMENT OR PERIPHERALS RESULTING FROM Relieve my PC, LLC REGARDLESS OF THE WARRANTIES, DISCLAIMERS AND WAIVERS PARTICULAR SERVICE AND SHALL CONSTITUTE LIQUIDATED DAMAGES AND ARE A REASONABLE ESTIMATE OF DAMAGES TO YOU.