Our address is 37 Alden Street Suite T, Hartford Connecticut 06114. See our CT Computer Service Locations of our website for more detail of our service areas and directions.
How does the service work?
We provide our customers with a choice for the best service alternative which is most convenient for them. Drop off your computer at our location or we will come to you and service your needs on site. We also can do pickups. Click here to get started.
Is there anything that I need to prepare myself before a service professional arrives?
Yes, actually there are a number of things. It is helpful to have the installation CDs handy that came with your PC when a professional arrives. In addition any devices / components that need to be installed should be present at the time of arrival, unless different arrangements were made. Most importantly you should always back up your data before any work is done to your PC. Read our terms of service if you have any questions.
What forms of payment does Relieve my PC, LLC accept?
We accept cash, check, credit card, google checkout, as well as paypal. Check or cash is preferred.
Do you guarantee that everything will be fixed?
Any service offered is backed by a money back guarantee if it is not fixed. All services are guaranteed for 60 days. Services will be paid for after the service is completed.
What is the turnaround for your computer services?
On average computer repairs take 1-3 days depending on their complexity. Computer repairs that require the ordering of parts that are not stocked, take 3-5 business days with the same day shipping option available. We perform all computer service work the same day we receive the part and you can expect it to be done by the end of that day.
Do I have to book an appointment before arriving?
Yes, Please book an appointment here or you can call 860-740-6562 to book one as well.
Most computer repairs are completed within 1-2 days and are backed by a 30 warranty. Repairs requiring the ordering of parts take 3-5 business days and we install the part on the same day we receive it. Same day expedited computer services are available as well.